Please let your Account Manager know that you are Uploading files or email us at:
CHARLOTTESVILLE: firstname.lastname@example.org / 434-975-3000
Please Click one of the Links Below to Upload Files:
The Link will take you to our cloud service uploader. Please read all instructions and wait for the “File Sent” Verification screen before exiting out the window. Feel free to call with any questions. (You are able to send up-to 10 GB at a time).
To move your job into production, the supplied art files need to be “print-ready”. Print ready files need to be correctly sized with bleeds pulled (if applicable), as well as the colors set up correctly, and with high resolution images. Please note: files received that are not “print-ready” may be delayed and will incur additional prepress costs to get ready for print production. Below are some quick tips and information about how to set up your artwork for print production.
Four Color Process (CMYK) and/or Pantone® Spot color.
It is important to set the color settings as CMYK or Grayscale. RGB images are for computer screens, not for printing. When RGB is converted to CMYK, color shifts will occur, sometimes drastically.
Images in the final output should be set at minimum of 300 DPI for offset and digital press printing, or minimum of 200 DPI for Large Format and banner printing. Any scaling of the images will affect the output resolution. Artwork that does not meet these standards may not reproduce clearly and be blurry or have pixelation.
If you send us Native files such as InDesign or Illustrator, please send your packaged fonts folders with your file. Your Native files will not work properly without them.
Make sure all links are included with your Native files such as InDesign or Illustrator. Your Native files will not work properly without them.
If you have artwork that touches the edge of the page, please extend that art at least 1/8” (0.125”) beyond the edge of the page. This ensures that all edges print and are not left with paper showing when cutout. Be sure that if you export your file into a PDF that you select the option to export the bleeds. Please review your file before submitting to ensure the bleeds showed up.
PDF is the most acceptable and our preferred file format. We also accept EPS, JPEG, TIFF, and native files from InDesign, Illustrator, Photoshop or CorelDraw. If native files are your choice for submission, we ask that you “Package” your files or “Collect for Output”.
Production time begins after we have received final proof approval. We have several options for proofs, but emailing you a PDF proof is the quickest and easiest. We can also produce a digital hardcopy proof if you require (extra fee may be included depending on order).
Production time varies on the project and quantity of the order. Some items may take longer depending on paper availability or special mill ordered paper stock is requested. Signs and banners production time may also be dependent on if we are installing the items and when the next available install date will be, (also weather may be a factor for outdoor signs). Your salesperson will be able to give you an estimate of when your order will be ready at time of ordering.